RENTALS & SHUTTLE SERVICES

IMPORTANT! PLEASE READ!!
Primary renter must be at least 18 years of age and have a valid credit card. Renter will read and sign a rental agreement regarding care of people and equipment, as well as damages and late fees.

There is a significant element of risk in any adventure sport or activity associated with the outdoors including rafting, kayaking, paddle boarding, and camping. All participants in any rental party will be required to read and sign an Acknowledgement of Risk and Waiver of Liability form prior to renting equipment from Wild West Voyages. Minors will require a legal guardian’s signature to participate. Wild West Voyages recommends a minimum age of five years old for river rental participants.

Self-guided river activities require preparation on the part of the renter. Plan your route to account for distance, travel time to and from the river, seasonal flows, weather, the ages and experience levels of your participants, and other plans for your day. Wild West Voyages has resources to help you plan! Always wear your PFD (flotation vest) tightly and completely buckled, take food and plenty of water. You are responsible for your own safety and timing.

All rental prices are listed per day; sales tax will be added. Because we want to give you the attention you deserve, items are picked up at Wild West Voyages by appointment, usually before 10 am, and returned in good condition by 6:30 pm on the day they are due. Late charges are assessed after 6:30 pm.

RENTAL PAYMENT POLICY
Minimum 50% deposit if booked more than 30 days ahead.
All balances paid in full 30 days prior to pick up.

RENTAL CANCELLATION AND REFUND POLICY
Wild West Voyages understands that adventure planning can be complicated. For this reason, we have established a lenient refund policy by industry standards:

Rental deposits or payments will be refunded for cancellations received 7 days or more prior to the rental date, minus a 10% processing fee.

Rental fees will be refunded for cancellations 2-6 days prior to pick up, minus a 25% processing fee.

No refund will be given for rentals cancelled within two days of pick up, or for rentals returned prior to scheduled date, without exception.

Always come prepared for what the great outdoors might bring! Guests who cancel due to weather do so by personal choice.

TRANSPORTATION

Complicated logistics? Let us help. If you have one vehicle or no vehicle you will need additional help getting to the river and back with your gear. We can offer consultation on put in and take out points along the Colorado River near Moab. We offer custom one-way shuttle service for a fee, either at the beginning or end of your day. If you require both drop off and pick up, you can purchase both rides separately. See shuttle services and package Friendly Float deals for more details and pricing. Shuttle services are available only for folks renting vessels from Wild West Voyages.

IMPORTANT! PLEASE READ!!
Primary renter must be at least 18 years of age and have a valid credit card. Renter will read and sign a rental agreement regarding care of people and equipment, as well as damages and late fees.

There is a significant element of risk in any adventure sport or activity associated with the outdoors including rafting, kayaking, paddle boarding, and camping. All participants in any rental party will be required to read and sign an Acknowledgement of Risk and Waiver of Liability form prior to renting equipment from Wild West Voyages. Minors will require a legal guardian’s signature to participate. Wild West Voyages recommends a minimum age of five years old for river rental participants.

Self-guided river activities require preparation on the part of the renter. Plan your route to account for distance, travel time to and from the river, seasonal flows, weather, the ages and experience levels of your participants, and other plans for your day. Wild West Voyages has resources to help you plan! Always wear your PFD (flotation vest) tightly and completely buckled, take food and plenty of water. You are responsible for your own safety and timing.

All rental prices are listed per day; sales tax will be added. Because we want to give you the attention you deserve, items are picked up at Wild West Voyages by appointment, usually before 10 am, and returned in good condition by 6:30 pm on the day they are due. Late charges are assessed after 6:30 pm.

RENTAL PAYMENT POLICY
Minimum 50% deposit if booked more than 30 days ahead.
All balances paid in full 30 days prior to pick up.

RENTAL CANCELLATION AND REFUND POLICY
Wild West Voyages understands that adventure planning can be complicated. For this reason, we have established a lenient refund policy by industry standards:

Rental deposits or payments will be refunded for cancellations received 7 days or more prior to the rental date, minus a 10% processing fee.

Rental fees will be refunded for cancellations 2-6 days prior to pick up, minus a 25% processing fee.

No refund will be given for rentals cancelled within two days of pick up, or for rentals returned prior to scheduled date, without exception.

Always come prepared for what the great outdoors might bring! Guests who cancel due to weather do so by personal choice.

TRANSPORTATION

Complicated logistics? Let us help. If you have one vehicle or no vehicle you will need additional help getting to the river and back with your gear. We can offer consultation on put in and take out points along the Colorado River near Moab. We offer custom one-way shuttle service for a fee, either at the beginning or end of your day. If you require both drop off and pick up, you can purchase both rides separately. See shuttle services and package Friendly Float deals for more details and pricing. Shuttle services are available only for folks renting vessels from Wild West Voyages.

Return programs: Let’s work together to plan ahead and pick the return program that best suits your needs! The specific program must be selected and if required, paid for, prior to leaving WWV with the gear. Same-day Return is the default program for all one0day rentals:

Same-Day Return: All vessels and gear are due back no later than 6:30 pm on the day of the rental.  We ask that you aim for 6pm to allow for logistical incidentals.  Late fees are assessed as follows:

• Flat fee of $65 will be assessed at 6:35 pm without exception.
• $10 will be assessed every ten minutes thereafter until 7:15 pm.
• Guests who do not return by 7:15 pm will be assessed all late fees plus fees outlined below. Additional fees and lost revenue may apply depending on the tardiness of the return.
• WWV staff are not expected to stay on site into the night well after their scheduled work hours.

Stay-Out-Late option:

• Adopt a more leisurely pace, elect to keep floating for sunset, stay upriver at your campsite…

• Guests can keep vessels and gear overnight to return the following morning between 7:30 and 8:15 am.

• There is a minimal fee for this program:
  • $10 per kayak or paddle board
  • $40 per raft
• Guests agree to store gear safely and securely overnight.
• Please help us keep our customer service commitment to other renters. Late fees will apply if gear is not returned between 7:30 and 8:15 am.